How to get technical support for your purchase
If you are experiencing technical issues with a Mirye product, please refer to the product FAQ (Frequently Asked Questions) first.
Find answers to your frequently asked questions about Mirye products using the FAQ Knowledge Base and FAQ Finder. Most Frequently Asked Questions begin with "How do I...?", so a short form of each question is listed as if the question began with "How do I...?".
For example, instead of "How do I reach customer service?", instead you will find Reach Customer Service as an FAQ title.
Free, community support is available for Mirye products. Refer to the community links section for a list of communities.
Email Support is available for all level 1 issues for any current, shipping version of a Mirye Software product. Level 1 issues include issues that are not listed specifically in the FAQ AND include the following: